Provider Relations Specialist - Part Time - Remote

Overview

The Provider Relations Specialist role involves handling pharmacy network operations and inquiries, maintaining provider contracts, managing data requests, and serving as a liaison between the pharmacy benefit manager and various stakeholders, with opportunities to work remotely or from offices in Dubuque, IA or Kansas City, MO.

In Short

• Field and resolve pharmacy inquiries accurately and timely
• Interpret and execute on pharmacy network reporting requests and requirements
• Facilitate submittal, receipt, tracking, and process flow of contracts between MedOne and providers
• Accurately enter information and maintain contract database
• Coordinate pharmacy network communications
• Develop a thorough understanding of the network structure of MedOne’s clients
• Research and resolve pharmacy payment inquiries
• Independently fulfill data/reporting requests from internal and external stakeholders
• Participate in process improvement and automation initiatives
• Attend industry conferences as necessary for continuing education

Requirements

• Well-organized, self-directed and able to work with minimal supervision
• Highly detail-oriented and responsive
• Ability to multi-task, managing multiple projects/priorities daily
• Excellent research, follow-up, documentation and issue-resolution skills
• Ability to exercise considerable judgment and maintain confidentiality
• Motivated to meet and exceed expectations
• Ability to communicate effectively with all levels within an organization
• Ability to work extended hours, weekends, and holidays as needed

Benefits

• Competitive salary and bonuses that reward your performance.
• Comprehensive health, dental, and vision insurance + additional benefits
• 401(k) with company match to secure your future.
• Generous paid time off and holidays.
• Opportunities for professional growth and development.
• A vibrant and collaborative work culture.