Part-Time Operations Specialist (Outreach) - Remote

Overview

Truework is on a mission to create trust in every financial transaction. Our core product, Truework Income, provides access to crucial employment and income information needed for mortgage loans, apartment rentals, background checks and the like. We are disrupting a $5B+ industry, previously controlled by legacy credit agencies, with a better product and intense customer focus. We handle hundreds of thousands of income and employment verifications every month, and continue to grow our market share in the mortgage lending and tenant screening markets.

In Short

• Part-Time Operations Specialist (Outreach) role at Truework.
• Remote position available in the United States.
• Hours: 25-30 hours per week, Monday-Friday.
• Responsibilities include managing inbound and outbound calls, processing employment verifications.
• Strong communication skills required for effective engagement with HR teams.
• Attention to detail and multitasking abilities are essential.
• Pay ranges from $17 to $19 per hour based on experience.
• Training provided for three weeks with full availability required.
• Focus on continuous improvement and operational efficiency.
• Commitment to diversity and inclusion in the workplace.

Requirements

• Self-motivated and reliable with strong time management skills.
• Exceptional multitasker who is highly organized.
• Strong verbal and written communication skills.
• Problem solver with a creative and analytical mindset.
• Detail-oriented with a keen eye for accuracy.
• Security-focused when handling sensitive data.
• Process-driven with a passion for identifying efficiencies.
• Experience in a startup environment is a plus.
• Bi-lingual language experience (English and Spanish) is a nice to have.

Benefits

• Competitive hourly pay based on experience.
• Remote work flexibility.
• Training and onboarding support.
• Opportunities for continuous improvement and professional growth.
• Commitment to diversity and inclusion in the workplace.