Partner Operations Specialist - Remote

Overview

As a Partner Operations Specialist (PO) at cargo.one, you will play a crucial role in coordinating the connection between freight forwarders and airlines, driving the success of our partners and supporting their digital transformation.

In Short

• Develop and maintain strong relationships with airline stakeholders in EMEA.
• Analyze reports and market trends to monitor performance and identify improvement areas.
• Collaborate with internal stakeholders to enhance service levels.
• 2+ years experience in a customer-facing role.
• Proficient in data analysis and drawing conclusions.
• Excellent communication and presentation skills in English.
• Entrepreneurial drive and creativity in a fast-paced environment.
• Home office budget and unlimited co-working options.
• 24 paid vacation days plus bank holidays.
• Permanent full-time employment through Remote.com for non-Germany residents.

Requirements

• 2+ years experience in customer success or operations.
• Data analysis skills, including SQL.
• Strong communication and relationship-building skills.
• Ability to work in a fast-paced environment.
• Proactive and initiative-driven.

Benefits

• Home office budget of €650.
• Offsite fun and team trips.
• Unlimited co-working options.
• Premium digital mental health care.
• 24 paid vacation days.