Patient Relations Specialist - Remote

Overview

We are currently seeking a Full time Patient Relations Specialist to manage and respond to feedback across various platforms, ensuring a coordinated approach to patient relations.

In Short

• Manage and respond to feedback on social media platforms.
• Handle complaints efficiently in line with company standards.
• Work closely with internal stakeholders.
• Ensure a consistent approach to feedback and complaints.
• Join a rapidly expanding digital health provider.
• Contribute to building a healthier future for all.
• Engage with patients to improve service delivery.
• Utilize innovative technology in healthcare.
• Be part of a passionate team.
• Support the mission of accessible healthcare.

Requirements

• Highly motivated and organized individual.
• Experience in social media management.
• Strong communication skills.
• Ability to manage complaints effectively.
• Experience in patient relations is a plus.
• Familiarity with feedback platforms like Trustpilot.
• Team player with a collaborative mindset.
• Passion for healthcare and patient support.
• Ability to work in a fast-paced environment.
• Understanding of behavioral change therapy is beneficial.

Benefits

• Opportunity to make a difference in patients' lives.
• Work in an innovative company culture.
• Be part of a leading digital health provider.
• Flexible working arrangements.
• Collaborative team environment.
• Access to professional development opportunities.
• Contribute to a mission-driven organization.
• Engage with a diverse patient population.
• Work remotely from anywhere.
• Join a rapidly growing company in the healthcare sector.