Patient Operations Specialist - Remote

Overview

Crescendo Health is a venture-backed startup focused on accelerating medical innovation through the use of real-world health data. The company aims to build a new generation of clinical research that reflects the diversity of the population.

In Short

• Join a small but dedicated patient operations team.
• Support patients in assembling their personal health records.
• Work in a fully remote, hourly position.
• Generate and follow-up on requests for patient health information.
• Document actions and maintain thorough records.
• Ensure compliance with healthcare regulations.
• Collaborate with team members to improve processes.
• Engage with healthcare organizations persuasively.
• Display exceptional organization and time management skills.
• Work both independently and as part of a team.

Requirements

• Passion for healthcare operations and improving patient outcomes.
• Creative problem-solving skills.
• Ability to manage multiple tasks and follow up on tickets.
• Strong organizational and prioritization skills.
• Experience in customer service or healthcare concierge services is a plus.
• Knowledge of medical records collection is beneficial.

Benefits

• Opportunity to contribute to medical innovation.
• Work in a dynamic and supportive environment.
• Flexible working hours.
• Remote work opportunity.