IT Support Specialist - Remote

Overview

At Medix Dental IT, we are dedicated to our core values, providing top-notch IT solutions specifically tailored for dental practices. We collaborate with dental practices nationwide to manage their IT systems and offer strategic advice on technology decisions and compliance.

In Short

• Join our Service Desk team as an IT Support Specialist.
• Provide support to dental office clients via phone and email.
• Assist with technical issues related to hardware and software.
• Work hours are Monday through Friday, 8 AM to 5 PM CST.
• Compensation ranges from $50,000 to $55,000 per year.
• Must reside in the USA; no C2C opportunities.
• Strong customer service focus is essential.
• 2 years of service desk experience required.
• MSP experience preferred.
• Opportunity for professional growth in a supportive team.

Requirements

• Solid understanding of computer hardware and software.
• Strong customer service skills and collaborative team spirit.
• Excellent verbal and written communication skills.
• Adept at multitasking and maintaining focus.
• 2 years of service desk experience.

Benefits

• Competitive salaries.
• Comprehensive benefits.
• Opportunities for professional growth.
• Supportive and innovative team environment.
• Impactful work in the dental IT field.