Collections Agent - Remote

Overview

Medical Guardian is a rapidly expanding Medical Alarm Company allowing Seniors across America to enjoy a renewed sense of independence and providing loved ones with piece of mind.

In Short

• Responsible for reviewing past due accounts.
• Contact customers for payment of past due accounts.
• High-energy, self-motivated, and detail-oriented individual.
• Manage collection efforts with professionalism.
• Provide accurate account updates on computer files.
• Handle customer questions and problems.
• Arrange for debt repayment or establish repayment schedules.
• Place accounts on hold for incoming orders until payment is received.
• Perform other duties as assigned.
• Permanent residency in specific states is required.

Requirements

• High-energy and self-motivated.
• Detail-oriented with ability to multi-task.
• Strong communication skills.
• Ability to work in a fast-paced environment.
• Experience in collections or customer service preferred.
• Professionalism in managing collection efforts.
• Proficient in computer skills for account management.
• Ability to handle customer inquiries effectively.
• Understanding of financial situations for debt repayment arrangements.
• Residency in specified states (AZ, DE, FL, GA, KY, KS, MA, MD, MI, NJ, OH, PA, SC, ID, IL, NC, TN, WV, TX).

Benefits

• Opportunity to work in a growing company.
• Supportive team-oriented environment.
• Chance to make a difference in customers' lives.
• Competitive compensation package.
• Comprehensive training provided.
• Potential for career advancement.
• Health benefits and other perks.
• Flexible working conditions.
• Engaging company culture.
• Ongoing personal and professional development.