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Collections Agent - Remote

Posted 7 weeks ago
Customer Service
Full Time
USA
16USD/hour

Overview

A motivated and reliable Collections Agent is needed for a work-from-home position that offers flexibility and the potential to earn more based on experience.

In Short

  • Contact customers to collect overdue payments.
  • Negotiate payment arrangements and resolve billing discrepancies.
  • Update account information and document interactions.
  • Maintain a professional and empathetic approach.
  • Meet or exceed collections targets.
  • Comply with relevant regulations and company policies.

Requirements

  • Starting pay: $16 per hour, with potential for more based on experience.
  • Previous collections or customer service experience is a plus.
  • Excellent verbal and written communication skills.
  • Strong problem-solving and negotiation skills.
  • Ability to work independently in a remote setting.
  • Comfortable in a fast-paced environment with deadlines.

Benefits

  • Work from the comfort of your home.
  • Flexible hours.
  • Opportunities for advancement and salary increase based on performance.
  • Comprehensive training provided.

B.S

BPrep Services

BPrep Services is a dynamic and flexible company that specializes in collections, offering work-from-home opportunities for motivated individuals. With a focus on providing excellent customer service, BPrep Services seeks to build a team of reliable Collections Agents who can effectively manage overdue accounts and negotiate payment arrangements. The company values strong communication skills and problem-solving abilities, and it provides comprehensive training to ensure employees are well-equipped to meet performance targets. BPrep Services promotes a supportive work environment with opportunities for advancement and salary increases based on performance.

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