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Collections Agent - Remote

Posted 1 week ago
Customer Service
Full Time
Philippines

Overview

As a Collections Agent at DXC Technology, you will play a crucial role in reaching out to customers with past-due accounts, arranging payments, and providing excellent service while ensuring timely collections.

In Short

  • Contact customers regarding outstanding balances
  • Negotiate and set up payment plans when needed
  • Handle account inquiries and resolve billing concerns
  • Maintain accurate records of all communication and payments
  • Follow client-specific guidelines and compliance policies
  • Work remotely during night shifts
  • Full-time position
  • Part of a flexible and agile work experience
  • Opportunities for career growth and development
  • Join a culture that encourages innovation and excellence

Requirements

  • Excellent communication and negotiation skills
  • Experience in collections or customer service is a plus
  • Detail-oriented and able to multitask
  • Proficient with basic computer systems and tools
  • Reliable and goal-driven

Benefits

  • Health Insurance (HMO) for you and dependents upon hiring
  • Life Insurance coverage from day 1 of employment
  • 15 - 20 days vacation and 15 Days Sick Leave
  • Expanded maternity leave up to 120 days
  • Expanded paternity leave up to 30 days
  • Non-Taxable Allowance (De-minimis)
  • Company-sponsored trainings and certification
  • Flexible Working Arrangements
  • Healthy and Encouraging Work Environment
  • Retirement Program and Employee Assistance Program

A.P.R

Axon Puerto Rico

1200 FSG-Computer Sciences Corp, operating as DXC Technology, is a leading global provider of IT services that empowers organizations to modernize their operations and enhance their mission-critical systems. With a focus on optimizing data architectures and ensuring security across various cloud environments, DXC Technology serves many of the world's largest companies and public sector organizations. The company offers a comprehensive range of services across the Enterprise Technology Stack, including business process outsourcing, analytics, applications, security, and cloud solutions. Committed to delivering exceptional service and driving innovation, DXC Technology leverages advanced technology and best practices to improve complex business processes and enhance customer experiences.

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