IT Operations Engineer - Remote

Overview

This position is for our company CYBERDYNE Informationstechnologie GmbH. We are an innovative IT service provider with over 30 years of experience in the market, offering high-quality managed services and custom IT solutions to our clients in Cologne and the surrounding area.

In Short

• Work as part of the Managed Service Team (MST) on cross-customer technical tasks.
• Analyze monitoring incidents and maintain platform services.
• Focus on administrative tasks in complex IT service environments.
• Develop monitoring logic continuously with PowerShell, Bash, and low-code tools.
• Conduct cross-customer technical measures, especially in security incidents.
• Manage and develop central endpoint management solutions.
• Integrate new customers into the central service backend.
• Improve existing services and contribute to new ideas for efficiency.

Requirements

• Completed training as an IT specialist in system integration or a related degree.
• Several years of experience in an IT service provider or similar environments.
• In-depth knowledge in administering Windows server and client systems.
• Advanced experience in monitoring and problem analysis.
• Interest in development and automation, ideally with experience in PowerShell or Bash.
• Structured and careful working style with a team-oriented mindset.

Benefits

• Free parking in Cologne.
• Options for commuting such as JobRad or Jobticket.
• Team events and activities.
• Sustainable practices including digital processes and an E-car fleet.
• Health and wellness benefits.
• Modern equipment including powerful hardware and current iPhones.
• Relaxation areas and yoga opportunities.
• Support for retirement planning.
• Generous vacation policy with 30+1 vacation days.