Patient Access Analyst II - Remote

Overview

The Patient Access Analyst II role involves verifying prior authorization requirements and facilitating patient access to therapies by working with physician offices and payers.

In Short

• Lead the verification of prior authorization requirements.
• Work directly with physician offices and payers.
• Ensure patient insurance coverage and benefits.
• Assist with appealing prior authorization denials.
• Communicate issues with benefits or coverage to managers.
• Coordinate paperwork and clinical notes for submission.
• Follow up on authorization status throughout the process.
• Utilize advanced Microsoft Excel skills.
• Handle multiple inquiries simultaneously with attention to detail.
• Support a culture of healthcare access and equity.

Requirements

• Minimum of 2 years of relevant experience.
• Basic knowledge of payer payment processes.
• Familiarity with ICD9/10 and CPT codes.
• Outstanding communication and customer service skills.
• Ability to learn and use multiple CRM software programs.
• Good organizational and problem-solving skills.
• College degree and AAPC Coding Certificate are nice to have.

Benefits

• Competitive salary and flexible benefits package.
• Health, dental, and vision insurance.
• Tuition assistance/reimbursement.
• 401(k) plan with employer contribution.
• Paid time off and holidays.
• Employee Stock Purchase Plan.
• Short-term and long-term disability leave.
• Global well-being program.