Patient Access Manager - Remote

Overview

The Patient Access Manager will provide leadership over the day-to-day operations of the Clinical Health Network for Transformation (CHN) Patient Access Center, ensuring high-quality performance and optimal consumer experience.

In Short

• Lead day-to-day operations of the Patient Access Center.
• Manage supervisory staff and ensure high-quality performance.
• Meet established key performance indicators.
• Coordinate, monitor, track, and resolve activities within the center.
• Build trusting relationships with leaders across functional areas.
• Drive process improvement initiatives.
• Champion change management efforts.
• Coach and develop staff to meet long-term needs.
• Maintain administrative responsibility for scheduling and financial clearance.
• Support the mission of health and race equity.

Requirements

• Experience in patient access management.
• Strong leadership and coaching skills.
• Ability to drive process improvements.
• Excellent communication and relationship-building skills.
• Knowledge of scheduling and financial clearance processes.
• Commitment to health and race equity.

Benefits

• Opportunity to make a positive impact in the community.
• Collaborative work environment.
• Professional development opportunities.
• Supportive leadership.