Patient Access Analyst - Remote

Overview

The Patient Access Analyst will manage casework, serve as the first point of contact for account questions, and guide difficult cases while ensuring optimal healthcare access and equity.

In Short

• Manage casework throughout assigned regions.
• Serve as the first point of contact for account questions and escalations.
• Assist with submissions as needed.
• Validate patient insurance coverage and communicate issues.
• Check prior authorization requirements and initiate requests.
• Coordinate necessary paperwork and follow up on authorization status.
• Utilize advanced Microsoft Excel skills.
• Maintain superior customer service and communication skills.
• Drive scheduling using data for optimal coverage.
• Some travel may be required for collaboration.

Requirements

• Minimum of 2 years of relevant experience.
• Familiarity with ICD9 and CPT codes.
• Knowledge of payer payment and prior authorization processes.
• Excellent organizational and problem-solving skills.
• AAPC Certification is a plus.
• College degree preferred.
• Experience with Salesforce is beneficial.
• Strong communication skills with various stakeholders.
• Ability to manage multiple inquiries simultaneously.
• High attention to detail.

Benefits

• Competitive salary and flexible benefits package.
• Health, dental, and vision insurance.
• 401(k) plan with employer contribution.
• Tuition assistance/reimbursement.
• Paid time off and holidays.
• Employee Stock Purchase Plan.
• Life insurance and long-term disability leave.
• Incentive plans for performance.
• Global well-being program.
• Access to various employee assistance programs.