Senior Delivery Partnership Manager - Remote

Overview

The Senior Delivery Partnership Manager at McDonald’s will lead relationships with key third-party operators, driving operational excellence and strategic growth.

In Short

• Manage relationships with delivery partners like Uber, Just Eat, and Deliveroo.
• Co-develop and execute annual Joint Business Plans.
• Collaborate with tech teams for platform enhancements.
• Ensure accountability for courier conduct and experience.
• Influence partners to expand coverage and invest in marketing.
• Lead day-to-day operations with delivery partners.
• Manage a direct report and foster their growth.
• Monitor performance against SLAs.
• Partner with internal teams for operational success.
• Present insights to senior stakeholders.

Requirements

• Deep understanding of McDonald’s operations.
• Strong vendor management experience with 3POs.
• Experience with Franchisee business owners is a plus.
• Excellent relationship building skills.
• Strategic thinking and decision-making skills.
• Proven negotiation and planning capabilities.
• Confidence in presenting to senior stakeholders.
• Proficiency in Microsoft Office tools.

Benefits

• Hybrid working model.
• Opportunity to shape a dynamic growth area.
• Work with a well-known global brand.
• Collaborative and inclusive work culture.
• Career growth opportunities.