Head of Channel & Strategy Operations - Remote

Overview

The Head of Channel Strategy & Operations is a senior member of the Channel Growth team at Maven, focused on driving growth through commercial agreements with health plans and channel partners.

In Short

• Lead the Channel Growth team to drive revenue and profitability.
• Develop scalable processes for channel operations.
• Manage cross-functional relationships with internal teams.
• Report on financial and operational metrics for channel partnerships.
• Oversee channel enrollments and performance tracking.
• Ensure compliance with contractual obligations.
• Develop strategies for underperforming channels.
• Act as the primary contact for Growth functions and other departments.
• Maintain and train on account management functions.
• Collaborate with Product Marketing on channel materials.

Requirements

• 10+ years of relevant experience in healthcare or business operations.
• Experience with health plans or PBMs.
• Strong executive communication skills.
• Ability to navigate ambiguity and lead change.
• Experience in high-growth environments.
• Track record of building cross-functional relationships.
• Operational experience in complex partnerships.
• Knowledge across the healthcare continuum.
• Startup experience is a plus.

Benefits

• Access to healthcare support and specialists.
• Hybrid work model with in-office meals.
• 16 weeks paid parental leave.
• Annual professional development stipend.
• 401K matching for US-based employees.