Technical Account Manager - Remote

Overview

We are looking for a Technical Account Manager who will work closely with our prospects and customers. In this role your primary focus will be to successfully onboard new customers and drive adoption across our existing customer base.

In Short

• Own a portfolio of strategic enterprise accounts.
• Collaborate with Product and Engineering teams.
• Partner with Relationship Managers for expansion opportunities.
• Drive product adoption through tailored check-ins.
• Analyze customer usage data for trends.
• Lead initiatives to improve customer engagement.

Requirements

• 4+ years in a customer-facing role in B2B SaaS.
• Proven track record with complex customer relationships.
• Exceptional communication skills.
• Results-driven mindset.
• Experience with Sales teams.
• Intermediate SQL skills and proficiency in Salesforce.

Benefits

• Fully remote working environment.
• Great environment for collaboration and growth.
• 100% paid coverage for medical, dental, and vision.
• Stipends for home internet and wellness.
• Reimbursements for home office equipment.
• Brand new Mac laptop.
• Unlimited PTO and every other Friday off in Summer.
• Company-paid lunches every Friday.