Technical Account Manager - Remote

Posted 10 weeks ago

Sales / Business

Full Time

Worldwide

$110,000 - $120,000/year

Business Intelligence

Communication Skills

Relationship Management

Overview

We are looking for a Technical Account Manager who will work closely with our prospects and customers. In this role your primary focus will be to successfully onboard new customers and drive adoption across our existing customer base.

In Short

Own a portfolio of strategic enterprise accounts.
Collaborate with Product and Engineering teams.
Partner with Relationship Managers for expansion opportunities.
Drive product adoption through tailored check-ins.
Analyze customer usage data for trends.
Lead initiatives to improve customer engagement.

Requirements

4+ years in a customer-facing role in B2B SaaS.
Proven track record with complex customer relationships.
Exceptional communication skills.
Results-driven mindset.
Experience with Sales teams.
Intermediate SQL skills and proficiency in Salesforce.

Benefits

Fully remote working environment.
Great environment for collaboration and growth.
100% paid coverage for medical, dental, and vision.
Stipends for home internet and wellness.
Reimbursements for home office equipment.
Brand new Mac laptop.
Unlimited PTO and every other Friday off in Summer.
Company-paid lunches every Friday.

Matik

Matik is an innovative platform founded in 2019 that automates the creation of data-driven content, enabling users to easily customize data and content for their specific audiences. Headquartered in San Francisco, Matik allows teams to seamlessly integrate personalized metrics, text, charts, tables, and images into presentations and PDFs. The company is backed by prominent investors including Andreessen Horowitz and Menlo Ventures, and is dedicated to transforming the way people work by automating repetitive document generation. Matik values customer focus, trust, transparency, quality, and compassion, fostering a collaborative and growth-oriented work environment.

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