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Senior Partner Success Manager - Remote

Posted 4 weeks ago
Sales / Business
Full Time
Worldwide
$115,000 - $140,000/year

Overview

We’re looking for a Sr. Partner Success Manager to join our growing team here at Mantra Health. After a year, you will have formed strong connections with our campus partners in higher education allowing them to deepen their relationships with us. We’re looking forward to meeting skilled relationship managers who are proactive, effective communicators. We're excited about candidates from all backgrounds who are passionate about our mission to make mental healthcare accessible and available to young adult students in the U.S.

In Short

  • Report to the Head of Partner Success
  • Manage relationships with our college campus partners through implementation, training, success planning, ongoing connection, and renewal contract execution
  • Provide meaningful reporting to partners
  • Find opportunities to grow existing partnerships through upsells and cross-sells

Requirements

  • 4+ years experience managing relationships with partners and stakeholders within Higher Education (college & universities) or mental health space
  • Executive presence - you can hold a room and guide a meeting with ease
  • Experience with a CRM (ideally Salesforce)
  • Comfort creating and giving presentations
  • Experience crafting strategic success plans that align to an organization’s goals and initiatives
  • Experienced data storyteller that can shift a business review to target various educational leadership profiles (counseling center director versus provost, for example)
  • Deep empathy for young-adult mental health and the challenges care providers face
  • Ability to identify opportunities to create and maintain relationships across campus that showcase our program execution
  • Experienced with risk identification and mitigation and creating strategic plans to improve partner sentiment
  • Long-term big-picture thinking along with short-term strategy execution
  • Creative problem solver who can see the possibilities and step outside the “normal” way of doing things with ease
  • Understands how to become familiar with and gather resources internally
  • Can operate independently but knows when to seek support and capitalize on the collective intelligence of the team

Benefits

  • Salary + commission
  • Equity
  • Medical, vision, and dental coverage for employees, spouses, and dependents
  • Flexible work location (work from the Bahamas for a few weeks? Cool by us)
  • Generous PTO
  • Commuter card, if you commute
  • Access to One Medical
Mantra Health logo

Mantra Health

Mantra Health is a pioneering organization dedicated to transforming student mental health care by partnering with universities and colleges across the United States. Founded in 2018, the company aims to provide universal access to high-quality mental health services for students, having raised over $34 million to support its mission. Mantra Health offers a comprehensive range of services, including teletherapy, wellness coaching, and tele-psychiatry, with a focus on helping students not only survive but thrive in their academic journeys. The company prides itself on its supportive and collaborative work environment, where clinicians can make a meaningful impact on the mental health of college-aged individuals.

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