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Senior Systems Project Engineer - Remote

Posted 1 week ago
DevOps / Sysadmin
Full Time
Worldwide

Overview

The Senior Systems Engineer is a key role in Information Technology, responsible for providing top-tier support and leading initiatives within the Support Center team.

In Short

  • Fully remote position
  • Handle escalated issues for managed services clients
  • Collaborate on larger projects and initiatives
  • Drive best practices for project solutions
  • Provide quality customer service
  • Troubleshoot advanced problems
  • Document resolutions and build knowledge base articles
  • Engage in continued certification training
  • Work collaboratively with team members
  • Participate in on-call rotation

Requirements

  • Formal education preferred (Associates/Bachelor’s degree or technical equivalent)
  • Minimum of 5 years' experience in systems engineering
  • Experience with Azure highly preferred
  • Knowledge of virtualization, storage, and RAID concepts
  • Experience with Active Directory and Windows/Linux servers
  • Industry certifications recommended (Microsoft, VMware, Azure, or AWS)

Benefits

  • 100% permanently remote position
  • Extensive paid time off including holidays
  • Competitive medical, dental, and vision benefits
  • 401(k) with employer match
  • Life and Disability insurance plans
  • Reimbursement for professional certification
  • Monthly mobile phone and internet stipend
Magna5 MS logo

Magna5 MS

Magna5 MS LLC is a rapidly growing IT Managed Service Provider that specializes in delivering a wide range of services including cybersecurity, cloud hosting, backup and disaster recovery, and more to mid-market and enterprise customers across various industries such as education, healthcare, government, and financial services. With a commitment to integrating advanced technology and processes, Magna5 aims to enhance business performance and efficiency. The company prides itself on providing comprehensive managed IT services, security, and network connectivity, all supported by a dedicated team of experts available 24/7/365. Magna5 fosters a collaborative work environment that encourages growth and innovation, making it a trusted partner for organizations looking to improve their IT capabilities.

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