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Clinical Care Navigator - After Hours - Bilingual Spanish Speaking - Remote

Posted 5 days ago
Customer Service
Full Time
USA

Overview

The Clinical Care Navigator role at Lyra Health involves providing telephonic support to clients with behavioral health issues, ensuring their safety, and connecting them to appropriate care.

In Short

  • Manage crises and provide telephone support to clients.
  • Connect clients to high-quality mental health providers.
  • Work exclusively via phone and email, no in-person services.
  • Adapt quickly to new protocols and contribute to process improvements.
  • Support a dynamic team in a fast-paced environment.
  • Impact the lives of thousands by improving access to care.
  • Must work Sunday-Thursday 12am-8:30am PST.
  • Bilingual in Spanish required.
  • Requires a Master’s degree in clinical social work or equivalent.
  • Two years of post-license clinical experience preferred.

Requirements

  • Master’s degree in clinical social work or equivalent.
  • LCSW or equivalent independent clinical licensure required.
  • Two years of post-license experience.
  • Bachelor's degree in nursing (RN) accepted with relevant experience.
  • Experience managing high-risk clinical situations.
  • Bilingual, Spanish-speaking.
  • Full-time resident of the United States required.

Benefits

  • Work in a transformative mental health care environment.
  • Be part of a growing company with significant impact.
  • Opportunity to contribute to process improvements.
  • Dynamic team environment.
Lyra Health logo

Lyra Health

Lyra Health is a pioneering company dedicated to transforming mental health care through innovative technology combined with a personal touch. By partnering with industry leaders such as Morgan Stanley, Uber, and Amgen, Lyra aims to enhance access to high-quality mental health services for employees and their families. With a robust digital care platform and a global provider network, Lyra serves 17 million individuals, helping them achieve emotional well-being both at work and at home. Founded by David Ebersman, former CFO of Facebook and Genentech, the company has successfully raised over $900 million to support its mission.

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