Digital Account Manager, Lyft Media - Remote

Overview

At Lyft, our purpose is to serve and connect. To do this, we start with our own community by creating an open, inclusive, and diverse organization.

Lyft Media’s vision is to build the largest transportation media network. We leverage media to elevate the transportation experience for our users while building an exciting and sustainable advertising business. Our assets include Lyft in-app sponsorship opportunities, the largest bikeshare network in the country, and in-car entertainment screens. Our work is fun, challenging, and rewarding and we are looking for a customer-focused team member passionate about solving problems, delighting our agency partners, and winning new business.

As a Digital Account Manager at Lyft Media you will play a critical role in partnering with our internal sales team to achieve its goals. You will be a true team player providing cross-functional support for pre & post-sales activities and management and optimization of advertisement campaigns. You will develop, evaluate, and improve processes and tools in order to improve day-to-day operations and efficiencies for our sales team. We are looking for individuals who love solving interesting problems, are highly adaptable, and care deeply about customer satisfaction.

In Short

• Support sales team in RFP fulfillment and inventory management.
• Lead key client success processes including contract execution and campaign reporting.
• Coordinate with legal, finance, accounting, and tech teams.
• Manage ad campaigns via ad-server including setup and delivery.
• Coordinate with Lyft Billing on campaign totals and invoices.
• Own ad-hoc projects end-to-end.

Requirements

• BA/BS degree and 3+ years of experience in digital advertising sales or campaign management.
• Exceptional communication, interpersonal, and organizational skills.
• Outstanding attention to detail.
• Excels at multitasking and thrives under pressure.
• Demonstrates critical and strategic thinking abilities.
• Self-motivated and proactive.
• Strong interest in technology.
• Excellent analytical skills.
• Proficient in Google Sheets.
• Adept at leading projects with minimal direction.

Benefits

• Great medical, dental, and vision insurance options.
• Mental health benefits.
• Family building benefits.
• Child care and pet benefits.
• 401(k) plan.
• Discretionary paid time off.
• 18 weeks of paid parental leave.
• Subsidized commuter benefits.
• Exclusive opportunities to test new benefits.