Implementation Manager - Remote

Overview

As an Implementation Manager, you will play a pivotal role in executing Lumata's implementation processes, leading projects, and ensuring seamless onboarding experiences for partners.

In Short

• Lead implementation processes and manage client relationships.
• Conduct kickoff meetings and oversee documentation and billing.
• Develop scalable processes to support business growth.
• Analyze performance metrics for continuous improvement.
• Collaborate with cross-functional teams to align strategies.
• Ensure HIPAA compliance in a secure remote workspace.
• Engage with practice leadership for partnership alignment.
• Utilize project management tools like Salesforce and Asana.
• Willingness to travel approximately 25% for launches.
• Minimum 5-7 years of experience in implementation and project management.

Requirements

• Experience in an Ophthalmology clinic is a plus.
• Excellent communication and persuasive abilities.
• High attention to detail and ability to manage multiple projects.
• Proficiency in project management tools and technology.
• Bachelor’s degree in Business or related field.
• Six Sigma experience is a plus.
• Ability to work cross-functionally and inspire colleagues.
• Strategic thinker with a focus on optimizing partnerships.
• Comfort engaging with practice leadership.
• Must have a secure home office for remote work.

Benefits

• Medical, Dental and Vision insurance.
• Paid time off.
• Parental leave.
• Dynamic and inclusive remote work environment.
• Opportunities for professional growth and development.