Sr. Solutions Engineer - Remote

Overview

Lucid Software is the leader in visual collaboration, helping teams see and build the future from idea to reality. We hold true to our core values: innovation in everything we do, passion & excellence in every area, individual empowerment, initiative and ownership, and teamwork over ego. At Lucid, we value diversity and are dedicated to creating an environment and culture that is respectful and inclusive for everyone. Lucid is a hybrid workplace. We promote a healthy work-life balance by allowing employees to work remotely, from one of our offices, or a combination of the two depending on the needs of the role and team.

In Short

• Create and deliver custom technical demos of the Lucid product suite to prospects and customers
• Become a respected product expert internally and source of knowledge for customers
• Creative and strategic problem solving to identify and solve inefficiencies in SE team operations.
• Answer security related questions and alleviate concerns.
• Engage frequently with Product and Engineering teams to relay customer challenges and successes
• 5+ years of relevant experience (as a Solutions Engineer, Solutions Consultant, or other similar technical sales position)
• Excellent written & verbal communication skills, including presentation acumen
• Detail-oriented, organized, and a good team player
• Experience working in a customer-facing environment
• Experience with coding, Excel formulas, or other technical software tools.

Requirements

• 5+ years of relevant experience (as a Solutions Engineer, Solutions Consultant, or other similar technical sales position)
• Peers would describe you as passionate, technical, hard-working, fun to be around, and someone who takes initiative
• Demonstrate interest in customer success
• Excellent written & verbal communication skills, including presentation acumen
• Detail-oriented, organized, and a good team player
• Bias towards finding solutions vs. shutting down ideas
• Can relate to Lucid Software's products and culture
• Can easily thrive working in a fast-paced, start-up-type environment
• Experience working in a customer-facing environment

Benefits

• Able to work in our South Jordan, UT office twice a week (Tuesday & Thursday)
• Experience working in a customer-facing role, in sales, or at a SaaS company
• Experience with coding, Excel formulas, or other technical software tools.
• Familiarity with Cloud Networking Architecture or Information Security is a plus
• Design savvy and familiar with current UX design trends
• Experience with SCRUM/Agile methodologies