Account Manager (SMB) - Contract - Remote

Overview

Loopio is looking for an experienced results-driven, relationship-focused, and process-oriented individual who wants to take their account management to the next level! In this role, you will own the commercial relationship on a portfolio of our existing accounts to focus on driving value and developing deep relationships that will maximize renewal and expansion potentials.

In Short

• Leading end-to-end conversations around Renewal negotiations and Expansion opportunities with your portfolio of customers
• Develop data-driven strategy to efficiently manage a high volume of renewal and expansion discussions
• Build meaningful relationships with Loopio customers at all levels through engaging emails, phone calls, video and in-person meetings
• Partner closely with Customer Success Managers to understand customer adoption of Loopio
• Negotiate contract terms and pricing with guidance from relevant internal departments and management
• Present to key stakeholders and executives the value of expanding Loopio’s usage within their organization
• Maintain and update account information in Salesforce & Gainsight
• Work with and maintain relationships with the various teams at Loopio

Requirements

• 2 - 3 years of experience in an Account Manager or similar role, preferably in B2B SaaS
• Proven track record of developing sales opportunities and managing complex deal cycles
• Experience growing and maintaining relationships with existing customers
• Ability to develop relationships with senior leaders and C-level executives
• Excellent ability to build cross-functional relationships and be a team player
• Highly organized; your calendar reminders have calendar reminders
• Experience using a dynamic tech stack including Salesforce and Gainsight

Benefits

• Health and wellness benefits starting day 1
• Remote work setup with a MacBook laptop
• Monthly phone and internet subsidy
• Supportive culture with opportunities for connections in a remote environment