Trust & Safety Associate - Malayalam - Remote

Overview

Lokal is India's premier hyperlocal platform, focused on developing world-class products for non-English speakers across India. We are hiring a Trust & Safety Associate to oversee the integrity and quality of audio and video conversations on our platform.

In Short

• Role involves reviewing and auditing recorded conversations.
• Ensure compliance with community guidelines.
• Maintain a safe and positive environment on the platform.
• Ideal candidate should be detail-oriented and proactive.
• Comfortable working with sensitive conversations.
• Strong decision-making abilities required.
• Part of a rapidly expanding audio and video platform.
• Work in a collaborative and innovative environment.
• Contribute to the integrity of the user experience.
• Opportunity to grow with a Series B funded startup.

Requirements

• Detail-oriented mindset.
• Experience in quality assurance or safety roles preferred.
• Strong analytical and decision-making skills.
• Ability to handle sensitive content with discretion.
• Familiarity with community guidelines.
• Excellent communication skills.
• Proactive and self-motivated approach.
• Willingness to work in a fast-paced environment.
• Ability to work independently as well as in a team.
• Fluency in Malayalam is required.

Benefits

• Work with a dynamic and innovative team.
• Opportunity to influence product development.
• Competitive salary and benefits.
• Growth opportunities within the company.
• Flexible working environment.
• Engagement in meaningful work that impacts users.
• Access to training and development resources.
• Participate in a supportive company culture.
• Contribute to a mission-driven organization.
• Networking opportunities with industry leaders.