Associate Manager, Strategy & Operations - Trust & Safety - Remote

Overview

DoorDash’s Dasher Trust team is seeking an experienced Strategy & Operations Associate Manager to oversee our work in the Identity and Authenticity space. The Dasher Trust team’s work on Identity is critical to ensure that every delivery on DoorDash is a safe one. This is an exciting opportunity for a candidate with a proven track record of performance to oversee our strategy in this critical area.

In Short

• Define, launch, and execute various strategic initiatives focused on authenticity initiatives across all Dashers on our platform
• Manage relationships with third-party vendors including identification, onboarding, service monitoring, and performance optimization
• Collaborate cross-functionally across the Safety S&O team, Marketing, Product, Engineering, Support, Legal, Policy, and others to drive key strategic projects
• Define key results that align with strategic vision that aim to track progress against goals, highlight tradeoffs and prioritization for initiatives across the team, and communicate out results to senior leadership
• Ability to generate high-level project plans with tasks, resources, dependencies, and dates.
• Prepare presentations and communicate findings to management and the broader DoorDash Integrity organization.

Requirements

• 4+ years focused on Strategy & Operations or experience executing in a fast-paced environment
• You have experience with SQL in being able to interpret data into high-level insights
• You have the ability to scope solutions from ambiguous requirements
• You have experience working with product and engineering teams to implement change and drive results
• You have experience working with management and executive leadership teams
• Bachelor degree required
• Knowledge of the product we offer and passion for DoorDash’s mission

Benefits

• Comprehensive benefits package including 401(k) plan with employer match
• Paid time off and paid parental leave
• Wellness benefits and several paid holidays
• Medical, dental, and vision benefits for full-time employees
• Disability and basic life insurance
• Family-forming assistance and commuter benefit match
• Mental health program