Trust & Safety Specialist - Remote

Overview

As Shippo’s first Trust & Safety team member, you will take full ownership of protecting our ecosystem from fraud and abuse. You will lead the charge in identifying patterns of bad actors, designing proactive measures to mitigate risks, and creating scalable processes to safeguard our customers, partners, and company.

In Short

• Be the first Trust & Safety team member at Shippo.
• Protect the ecosystem from fraud and abuse.
• Identify patterns of bad actors.
• Design proactive measures to mitigate risks.
• Create scalable processes for safeguarding.
• Leverage technical expertise and data-driven approach.
• Collaborate with Product, Engineering, and Operations teams.
• Analyze data and distill insights.
• Implement impactful solutions.
• Navigate ambiguity and maintain focus in a fast-paced environment.

Requirements

• Experience in fraud prevention or risk management.
• Strong analytical skills.
• Ability to problem-solve effectively.
• Excellent collaboration skills.
• Technical expertise in relevant tools and technologies.
• Ability to work independently and take ownership.
• Experience in a fast-paced environment.
• Strong communication skills.
• Ability to set priorities and manage time effectively.
• Experience in e-commerce or related fields is a plus.

Benefits

• Remote-first work culture.
• Global distribution of workforce.
• Competitive salary and benefits.
• Opportunity to shape the Trust & Safety function.
• Work with a diverse team.
• Access to professional development resources.
• Flexible work hours.
• Supportive work environment.
• Engagement in meaningful work.
• Opportunity to make a significant impact.