Supply Operations Manager - Kannada - Remote

Overview

The Supply Operations Manager at Lokal will be responsible for managing the operational supply of community hosts, moderators, and key contributors for the Dostt platform, ensuring a vibrant and engaging user environment.

In Short

• Manage talent supply for 1:1 audio/video calls.
• Develop strategies to recruit and retain high-quality hosts.
• Oversee day-to-day operations and ensure smooth session management.
• Track and analyze performance metrics for community engagement.
• Implement training programs for hosts and moderators.
• Ensure compliance with community guidelines.
• Develop strategies for community growth and expansion.
• Foster a culture of continuous improvement among hosts.
• Monitor audio/video call quality and address issues.
• Report on community performance and identify areas for improvement.

Requirements

• Experience in talent management or community operations.
• Strong analytical skills and ability to interpret data.
• Excellent communication and interpersonal skills.
• Ability to develop and implement training programs.
• Knowledge of community engagement strategies.
• Familiarity with quality assurance practices.
• Experience in managing operational oversight.
• Ability to work collaboratively with cross-functional teams.
• Strong problem-solving skills.
• Fluency in Kannada is preferred.

Benefits

• Opportunity to work in a fast-growing startup.
• Engage with diverse communities across India.
• Professional growth and development opportunities.
• Collaborative and innovative work environment.
• Flexible work arrangements.
• Competitive compensation package.
• Work on impactful projects that empower local communities.
• Access to training resources and workshops.
• Health and wellness benefits.
• Work with a passionate team focused on social impact.