Supply Operations Manager - Remote

Overview

The Supply Operations Manager is responsible for managing the operational supply of community hosts, moderators, and key contributors, ensuring a well-balanced and engaging environment for users.

In Short

• Identify, onboard, and manage hosts, moderators, and key contributors for 1:1 Audio/Video calls.
• Develop and execute strategies to recruit and retain high-quality talent.
• Oversee day-to-day operations of 1:1 Audio/Video calls.
• Monitor host and moderator performance.
• Track and analyze key metrics for community engagement.
• Develop and implement training programs for hosts and moderators.
• Ensure compliance with community guidelines and platform standards.
• Develop strategies for community growth and expansion.

Requirements

• Experience in talent management and community engagement.
• Strong analytical skills to track performance metrics.
• Excellent communication and training abilities.
• Ability to manage operations and ensure quality assurance.
• Experience in developing growth strategies.

Benefits

• Work in a dynamic and innovative environment.
• Opportunity to impact community engagement positively.
• Remote work flexibility.
• Professional growth and development opportunities.