Supply Operations Manager - Malayalam - Remote

Overview

The Supply Operations Manager is responsible for managing the operational supply of community hosts, moderators, and key contributors, ensuring a well-balanced and engaging environment for users.

In Short

• Identify, onboard, and manage hosts and moderators for 1:1 Audio/Video calls.
• Develop strategies to recruit and retain high-quality talent.
• Ensure adequate supply of live hosts during peak hours.
• Oversee day-to-day operations of 1:1 Audio/Video calls.
• Monitor host performance and provide support.
• Track and analyze key performance metrics.
• Develop training programs for hosts and moderators.
• Ensure compliance with community guidelines.
• Develop strategies for community growth and expansion.

Requirements

• Experience in talent management and operational oversight.
• Strong analytical skills for performance tracking.
• Excellent communication and training abilities.
• Ability to manage multiple tasks and priorities.
• Experience in community management is a plus.

Benefits

• Opportunity to work in a growing startup environment.
• Engage with diverse communities across India.
• Professional development and growth opportunities.
• Be part of a mission-driven team.