Supply Operations Manager - Remote

Overview

Lokal App is looking for a proactive and detail-oriented Supply Operations Manager with proficiency in Gujarati to join our team. As a leader in the local services platform space, ensuring efficient supply chain operations is critical to our success. In this role, you will oversee the supply operations within regions where Gujarati is predominantly spoken, managing relationships with vendors and ensuring that our service offerings meet the quality and availability standards our users expect. You will be responsible for streamlining operational processes, optimizing inventory management, and devising strategies that enhance our supply chain efficiency. The ideal candidate will have a strong background in supply chain management, excellent organizational skills, and the ability to communicate effectively with local partners in Gujarati. If you are committed to operational excellence and have a passion for supporting local communities, we’d love to hear from you!

In Short

• Identify, onboard, and manage hosts, moderators, and key contributors for 1:1 Audio/Video calls.
• Develop and execute strategies to recruit and retain high-quality talent.
• Oversee day-to-day operations of 1:1 Audio/Video calls.
• Monitor host and moderator performance, providing feedback and support.
• Track and analyze key metrics related to community engagement.
• Develop and implement training programs for hosts and moderators.
• Ensure compliance with community guidelines and platform standards.
• Develop strategies to expand the host and contributor base.
• Work on initiatives to grow active users and enhance user experience.

Requirements

• Strong background in supply chain management.
• Excellent organizational skills.
• Proficiency in Gujarati.
• Ability to communicate effectively with local partners.
• Experience in operational oversight and performance analytics.
• Skills in training and development.
• Knowledge of quality assurance processes.
• Passion for supporting local communities.

Benefits

• Opportunity to work in a dynamic and growing company.
• Engagement with local communities.
• Professional growth and development opportunities.
• Flexible working environment.