Implementation Services Associate - Remote

Overview

LogicGate was founded with a rebellious spirit and lofty objective: to build a modern risk management platform that helps our customers grow by transforming business risks into opportunities. Since our founding in 2015, we've secured more than $156M in four funding series to help us grow into the company we are today, but we're not done yet. LogicGate continues to push to lead the GRC category with our flexible and no-code risk management solution.

In Short

• Assist new customer onboardings and implementations for assigned accounts end-to-end.
• Work directly with customers to configure Risk Cloud applications.
• Build and maintain strong relationships with customers.
• Support project management efforts for all assigned implementations.
• Consult with customers for appropriate implementation experiences.
• Provide subject-matter expertise on Risk Cloud product.
• Become an expert user on the Risk Cloud platform.
• Collaborate cross-functionally with Solutions Engineering and Customer Success.

Requirements

• 2+ years of experience in GRC Consulting or similar roles.
• Intermediate technical knowledge working in Excel or similar products.
• Highly motivated and passionate about technology and customer success.
• Ability to manage multiple accounts and priorities.
• A drive to learn and understand customer problems.

Benefits

• Competitive salary and variable compensation.
• Equity and health benefits.
• Generous PTO and 12 Annual Company Holidays.
• Access to LinkedIn Learning and career development opportunities.
• Inclusive and equitable company culture.