Senior Implementation Services Associate - Remote

Overview

LogicGate® is a global leader in Governance, Risk, and Compliance (GRC) solutions, with a mission to deliver the software and capabilities enterprises and their people need to understand and manage their risks and transform them into strategic opportunities. Built by experts, our award-winning Risk Cloud® delivers over 40 purpose-driven solutions on a unified, modern cloud platform for connected, holistic risk and compliance management to scale with and meet the evolving risk landscape and organizational needs.

At LogicGate, our people are the foundation of everything we do. We are committed to delivering an exceptional experience for our employees and our customers by empowering and enabling our people to take ownership, make an impact, and deliver their best work.

In Short

• Assist and lead new and existing customer implementations for assigned accounts end-to-end.
• Build and maintain strong relationships with customers.
• Support project management efforts for all assigned implementations.
• Consult with customers to deliver the appropriate implementation experience.
• Provide subject-matter expertise and Risk Cloud product advice.
• Listen to customer pain points and connect their needs to product features.
• Become an expert user on the Risk Cloud platform.
• Collaborate cross-functionally with sales, solution engineering, customer success, and product teams.

Requirements

• 2+ years of experience in GRC consulting, GRC SaaS implementation, or as a GRC practitioner.
• Passion for SaaS applications.
• Great people skills.
• Ability to manage multiple accounts/priorities.
• A drive to learn and be curious.

Benefits

• Competitive salary and variable compensation plans.
• Equity options and flexible health and wellness benefits.
• Generous PTO and Annual Company Holidays.
• Access to LinkedIn Learning and internal Mentorship Program.
• Paid volunteer hours and company-wide charitable activities.