Onboarding Specialist with Spanish - Remote

Overview

As an Onboarding Specialist at Lodgify, you will guide customers through the account setup process and maintain regular follow-ups to enhance their experience and upsell product features.

In Short

• Join a fast-growing startup in the vacation rental industry.
• Take ownership of customer onboarding upon subscription.
• Guide customers through account and connection setup.
• Provide ongoing support and follow-up with customers.
• Upsell product features and plans to existing customers.
• Work in an international team of over 350 people.
• Be part of a company that has raised $30M for growth.
• Located in sunny Barcelona.
• Fluency in Spanish is required.
• Opportunity to make a significant impact in a growing company.

Requirements

• Fluency in Spanish and English.
• Experience in customer support or onboarding roles.
• Strong communication skills.
• Ability to upsell and promote product features.
• Proactive and customer-oriented mindset.
• Experience with account management.
• Ability to work in a fast-paced environment.
• Team player with a collaborative spirit.
• Willingness to learn and adapt.
• Familiarity with software solutions for property management is a plus.

Benefits

• Competitive salary package.
• Opportunity to work in a dynamic and innovative environment.
• Work with an international team.
• Professional growth and development opportunities.
• Flexible working hours.
• Health and wellness benefits.
• Fun and engaging company culture.
• Regular team-building activities.
• Work in a vibrant city with a rich cultural scene.
• Possibility of remote work arrangements.