Onboarding Specialist with Italian - Remote

Overview

As an Onboarding Specialist at Lodgify, you will guide customers through the setup of their accounts and connections, ensuring they are equipped to utilize the platform effectively.

In Short

• Join a fast-growing company in the vacation rental industry.
• Take ownership of customer onboarding after subscription.
• Guide customers in account and connection setup.
• Regular follow-ups with customers for upselling opportunities.
• Work within an international team of over 350 people.
• Be part of a company that has raised $30M for growth.
• Utilize your Italian language skills in customer interactions.
• Contribute to the success of property owners and managers.
• Based in sunny Barcelona.
• Full-time position.

Requirements

• Fluency in Italian and English.
• Experience in customer service or onboarding roles.
• Strong communication skills.
• Ability to upsell and promote product features.
• Experience with account management.
• Familiarity with software platforms is a plus.
• Team player with a proactive attitude.
• Ability to work in a fast-paced environment.
• Problem-solving skills.
• Willingness to learn and adapt.

Benefits

• Competitive salary.
• Opportunity to work in a dynamic startup environment.
• International team with diverse backgrounds.
• Career growth opportunities.
• Flexible working hours.
• Work in a vibrant city like Barcelona.
• Access to company resources and training.
• Supportive work culture.
• Health and wellness benefits.
• Team-building activities.