Onboarding Specialist with German - Remote

Overview

As an Onboarding Specialist at Lodgify, you will take ownership of the customer upon subscription, guiding them through the account and connections set-up, and following up to upsell product features.

In Short

• Join a fast-growing startup in the vacation rental industry.
• Work with an international team of over 350 people.
• Take ownership of customer onboarding and account setup.
• Regularly follow up with customers to upsell features.
• Utilize your German language skills in customer interactions.
• Be part of a company that has raised $30M for growth.
• Contribute to the management and marketing of rental businesses.
• Work in a dynamic and innovative environment.
• Based in sunny Barcelona.
• Full-time position.

Requirements

• Fluency in German.
• Experience in customer support or onboarding roles.
• Strong communication skills.
• Ability to upsell and manage customer relationships.
• Familiarity with software platforms is a plus.
• Team player with a proactive attitude.
• Willingness to learn and adapt in a fast-paced environment.
• Experience in the vacation rental industry is a plus.
• Strong problem-solving skills.
• Ability to work independently and as part of a team.

Benefits

• Competitive salary.
• Opportunity to work in a dynamic startup environment.
• International team with diverse cultures.
• Professional growth and development opportunities.
• Flexible working hours.
• Work in a vibrant city like Barcelona.
• Access to innovative software tools.
• Supportive team culture.
• Health and wellness benefits.
• Potential for career advancement.