ServiceNow Engineer - Remote

Overview

As a ServiceNow Engineer at LivePerson, you will be a member of a nimble team that develops custom solutions to ease internal processes, focusing on automation and simplifying tasks for end users.

In Short

• Configuring core and custom solutions in ServiceNow.
• Driving business solutions from inception through implementation.
• Identifying novel solutions to technical problems.
• Translating functional specifications into technical designs.
• Delivering automated workflow solutions in ServiceNow.
• Owning 3rd party software integrations with ServiceNow.
• Facilitating the rollout of new applications and enhancements.
• Configuring ServiceNow CMDB.
• Writing technical documentation of integrations and solutions.
• Maintaining different ServiceNow instances.

Requirements

• Bachelor's degree in Computer Science or similar.
• 3+ years of coding experience (Json, Python, JavaScript, etc.).
• 1+ years of ServiceNow Developer or Implementation certifications.
• Experience in developing integrations with ServiceNow.
• Experience managing the full software development life cycle.
• Strong experience with ServiceNow ITSM/ITOM components.
• Excellent knowledge of ServiceNow best practices.
• Adaptability to a fast-paced environment.
• Experience with Agile/Scrum methodology.
• Experience with SQL and relational database administration.

Benefits

• Health: medical, dental, and vision.
• Time away: vacation and holidays.
• Development: tuition reimbursement and professional development resources.
• Equal opportunity employer.
• #LI-Remote.