Manager, Knowledge Management Solutions - Remote

Overview

The Knowledge Management Solutions Manager at LinkedIn will lead a team responsible for creating and delivering instructional and technical content for various stakeholders, ensuring alignment with business goals and enhancing self-service resources.

In Short

• Manage a team of Content Strategists.
• Develop content strategies for multiple business lines.
• Ensure high-quality content delivery.
• Collaborate with cross-functional teams.
• Coach and mentor team members for career growth.
• Build subject matter expertise in designated areas.
• Adapt strategies based on changing business needs.
• Utilize GAI tools for content development.
• Monitor performance metrics and drive improvement.
• Foster a healthy team culture aligned with LinkedIn values.

Requirements

• Bachelor’s degree in Journalism, English, Computer Science or equivalent.
• 7+ years in content strategy, knowledge management, or technical writing.
• 2+ years in a leadership role.
• Experience with content management systems.
• Familiarity with DITA and structured writing methodologies.
• Strong project management skills.
• Excellent interpersonal skills.
• Ability to manage multiple projects and priorities.
• Experience in stakeholder management.
• Proficiency in Jira and Confluence.

Benefits

• Competitive salary range of $116,000 - $176,000.
• Annual performance bonus.
• Stock options and benefits included.
• Opportunities for professional growth and development.
• Inclusive and accessible workplace culture.
• Flexible work environment with hybrid options.
• Health and wellness programs.
• Supportive team culture.
• Access to LinkedIn's extensive resources.
• Commitment to diversity and equal opportunity.