Interpretation Services Account Manager - Remote

Overview

Are you passionate about bridging language barriers and enhancing global communication? We are seeking a motivated and client-focused Interpretation Sales Representative to drive the growth of our language services, including on-site, over-the-phone, and video remote interpretation.

In Short

• Identify and target new business opportunities across industries needing interpretation services.
• Build a robust pipeline of qualified leads using CRM tools and outbound outreach.
• Conduct discovery meetings to assess potential clients’ interpretation needs.
• Customize and present service proposals and pricing agreements.
• Negotiate MSAs, SOWs and B2B contracts.
• Build strong relationships with clients through proactive communication.
• Implement strategies that ensure high customer satisfaction.
• Resolve issues efficiently and with a solution-focused mindset.
• Track and report activities using internal CRM.
• Maintain a curated pool of culturally competent interpreting providers.

Requirements

• 3+ years’ experience in interpreting services, ideally in a Language Service Provider (LSP) setting.
• Extensive knowledge of telephonic, on-site, and remote interpreting services.
• Strong organizational and time-management skills.
• Experience with interpreting technologies; knowledge of Plunet and Hubspot preferred.
• Excellent written and verbal communication skills.
• Comfortable working independently and driving projects forward.
• Multilingual proficiency (English required; other languages a plus).

Benefits

• Collaborate with a passionate and diverse team.
• Fully remote position.
• Generous PTO policy
• Comprehensive benefits
• Company 401k Match
• Salary + Commission position