Benefits Administrator - Remote

Overview

Lime is the world's largest shared electric vehicle company. We’re on a mission to build a future where transportation is shared, affordable and carbon-free. Our electric bikes and scooters have powered 700+ million rides in 250+ cities on 5 continents, replacing an estimated 150+ million car trips. Named a Time 100 Most Influential Company and Fast Company Brand That Matters, Lime continues to set the pace for shared micromobility globally.

Lime is hiring a Benefits Administrator to join our People team! Reporting to the Benefits Manager (EMEA & APAC), you have the opportunity to deliver and develop of Lime’s employee benefits proposition in 25+ countries across Europe, the Middle East and Asia-Pacific regions.

As the lead in the practical delivery and communication with our employees in some of the most important markets at Lime, the successful applicant will ensure effective administrative controls are maintained and deadlines met in tandem with our global payroll teams.

Lime is at an exciting inflection point as we scale rapidly toward our next stage of growth. As we grow our category leadership, we are transitioning to a more structured, high-performing organization and need someone who thrives in this evolution.

In Short

• Manage all ‘Business as Usual’ aspects of Lime's benefits programs (health, dental, vision, retirement plans, tax-efficient schemes, expense allowances, life insurance, disability, leave policies, wellness programs).
• Manage external suppliers to ensure service level agreements are met, accurate reporting is provided in accordance with agreed deadlines and credits/debits to Lime are recorded accurately.
• Collaborate with People Operations, Payroll, Business Partner and Talent Management teams to ‘Raise the Bar’ and where possible improve internal processes and procedures.
• Serve as a primary point of contact for employee benefit-related inquiries via our Zendesk ticketing system.
• Provide input to help design and improve our communications materials, ensuring they remain; accurate, clear and engaging.
• Ensure data handling complies with local domestic and international regulations (e.g. GDPR in the EU and UK).
• Assist in regular audits of benefits data for accuracy and compliance.

Requirements

• 2–5 years’ experience in Benefits Administration, Total Rewards, or related HR roles.
• Strong knowledge of HRIS platforms (e.g., Workday, ADP etc.).
• Deep understanding of applicable employment laws and benefits regulations.
• Excellent written and verbal communication skills, including strong English speaking and reading ability.
• Strong organisational, analytical, and problem-solving skills.
• Ability to manage sensitive information with discretion and integrity.
• Experience contributing towards insurance renewal processes, vendor negotiations and Request for Proposal (RFP) exercises.
• Relevant professional certifications and qualifications are welcome but not mandatory.
• A positive attitude to learning and professional development in the role.

Benefits

• Make a significant impact as we build the foundation for long-term success.
• Remote-first company with flexible working options.
• Opportunity to work in a high-growth environment.
• Collaborative team culture focused on diversity and inclusion.
• Professional development and learning opportunities.