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Customer Success Associate - Onboarding - Remote

Posted 7 days ago
Customer Service
Full Time
Canada

Overview

The Customer Success Associate - Onboarding at Lillio is dedicated to supporting early childhood educators by providing innovative tools and resources to enhance child outcomes and professional growth.

In Short

  • Join a mission-driven company focused on early childhood education.
  • Support onboarding processes for new customers.
  • Engage with early educators to improve their experience.
  • Provide tools that empower educators and enhance child development.
  • Be part of a certified B Corporation.
  • Work in a fast-paced, impact-driven environment.
  • Contribute to a company recognized for its social and environmental impact.
  • Collaborate with a supportive team committed to professional growth.
  • Help shape the future of early childhood education.
  • Enjoy the flexibility of a remote working environment.

Requirements

  • Experience in customer success or onboarding roles.
  • Strong communication and interpersonal skills.
  • Passion for early childhood education.
  • Ability to work independently and as part of a team.
  • Problem-solving skills and a proactive mindset.
  • Familiarity with educational tools and resources.
  • Commitment to making a positive impact in the community.
  • Experience in a remote work environment is a plus.
  • Willingness to learn and adapt in a dynamic setting.
  • Technical proficiency with software tools.

Benefits

  • Flexible working hours.
  • Remote work opportunity.
  • Professional development opportunities.
  • Be part of a purpose-driven team.
  • Competitive salary and benefits package.
  • Work in an innovative and supportive environment.
  • Contribute to meaningful change in the education sector.
  • Access to resources for personal and professional growth.
  • Engagement with a community of passionate educators.
  • Recognition for your contributions and achievements.

L.F.H

Lillio (formerly HiMama)

Lillio, formerly known as HiMama, is a mission-driven company dedicated to enhancing the early childhood education (ECE) sector by providing innovative and affordable tools for early educators. As a certified B Corporation and part of the Bain Double Impact portfolio, Lillio focuses on empowering educators to foster relationships, creativity, and nurturing caregiving, which are essential for children's development. Recognized as an industry leader, Lillio was featured in Fortune's 2023 'Impact 20' list for its commitment to social and environmental change. The company operates as a Series B, private-equity backed business, striving to improve child outcomes and support professional growth within the ECE workforce.

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