Sales Trainer - Remote

Overview

As Lightspeed’s Sales Trainer, your main focus will be interviewing and identifying talent, onboarding and continuous training for sales reps. You will determine and respond to training needs with the goal of enhancing the skills and overall performance of sales reps in the EMEA country/region.

In Short

• Play a key part in the hiring process - interviewing candidates, conducting a robust and structured interview, identifying talent and providing a great candidate experience
• Design and implement comprehensive training programs for new hires, covering product knowledge, sales skills, and company processes
• Conduct regular performance needs analyses to identify skill gaps and training requirements across the sales team
• Develop and maintain tailored training courses, both live and self-paced, incorporating diverse learning methods such as online tests, role-playing exercises, and job simulations
• Coordinate and oversee training events, including logistics, scheduling, and resource allocation
• Track training completion rates and record key performance metrics to measure program effectiveness
• Collaborate closely with sales managers to assess business needs and evaluate post-training performance improvements
• Promote feedback and a culture of ‘constant improvement’ by actively gathering feedback on training programs from trainees, enablement managers and sales managers
• Prepare and present monthly reports on new hire onboarding progress and other training initiatives
• Collect, analyze, and interpret training-related data to provide actionable insights

Requirements

• Experience facilitation and creation of training material
• Familiarity with role-playing activities and e-learning platforms
• Agility and solutions-focused - must be able to adapt to an ever-changing environment
• Excellent interpersonal skills with the ability to manage multiple stakeholders and motivate people
• Experience in a sales, sales enablement or sales coach/training position
• Thorough understanding of sales techniques
• Fluency in written and spoken English
• Familiarity with LMS
• Working on an international team
• Speak Dutch, French or German
• Experience in a SaaS environment
• Experience in working in a hospitality environment
• Experience in developing and running onboarding and training programs
• Previous experience in sales a plus
• Experience in using a data-driven approach to measure success

Benefits

• Lightspeed equity scheme (we are all owners)
• Health & Wellness Credit- expense up to 400 EUR per year towards your gym membership, yoga classes, a new bike or whatever else you do for your health
• Mental Health Support through the Modern Health App- whether it is meditation, coaching or counseling you need - each employee gets access to this platform
• People Experience - Our PX benefit allows you to work from pretty much anywhere in the world for 60 days a year
• LinkedIn Learning: At Lightspeed we believe in having a growth mindset, we provide free access to LinkedIn learning along with your career GPS to help you learn & grow
• Subsidy to annual travel pass if you travel by public transport to the Berlin office
• Regular breakfast or lunches, drinks & snacks in our Berlin office