Customer Experience Associate (Remote)

Overview

Lifeforce is the largest longevity medicine program in the U.S. and the future of proactive care, seeking a Customer Experience Associate to enhance member support.

In Short

• Work alongside clinical and diagnostic teams.
• Build relationships with members.
• Understand unique goals and needs of members.
• Provide high-touch ongoing support.
• Educate members on diagnostic tests and therapies.
• Navigate members smoothly through processes.
• Problem-solve effectively.
• Passion for health and wellness is essential.
• Opportunity for ambitious associates.
• Support peak health through expert care.

Requirements

• Passion for health and wellness.
• Strong problem-solving skills.
• Ability to build relationships.
• Experience in customer service preferred.
• Excellent communication skills.
• Ability to work in a team environment.
• Detail-oriented and organized.
• Willingness to learn about longevity therapies.
• Ambitious and proactive attitude.
• Experience in healthcare or wellness industry is a plus.

Benefits

• Opportunity to work in a growing field.
• Collaborative team environment.
• Access to health and wellness resources.
• Professional development opportunities.
• Supportive company culture.
• Potential for career advancement.
• Engaging work with meaningful impact.
• Flexible work arrangements.
• Comprehensive training provided.
• Competitive benefits package.