Inside Sales Engineer - Remote

Overview

The Inside Sales Engineer is responsible for assisting the Field Sales organization in assigned regions by meeting the needs of current and future Lenze customers. This person will provide guidance to the sales team by assisting with their questions and customer needs.

In Short

• Partner with field sales, repair, and other internal groups to service customers
• Provide guidance to the Sales team and be the main point of contact to questions and concerns
• Manage heightened situations for themselves and the team
• Prepare quotes using various resources (BOM’s, Visio diagrams, etc.)
• Facilitate internal pricing support in CRM
• Maintain customer data in CRM
• Update vendor metrics and forecasts
• Coordinate safety stock levels with Operations and customers
• Provide updates to appropriate internal teams in preparation for customer meetings
• Participate in planning/sales sessions with the global focus group leads to discuss the sales funnel, issues and North America needs.

Requirements

• Bachelor's degree in engineering (Electrical, Mechanical or Mechatronics) preferred or comparable work experience
• Microsoft Office
• Preferred: CRM Tools, SAP
• At least 3 years of Industrial Automation customer facing experience
• Successful customer interface both on the phone and in person

Benefits

• Blue Cross Blue Shield Medical and Dental Insurance - PPO and HMO Options
• FSA, HSA options
• Eyemed Vision Insurance
• 401(k) with up to a 4% company match with Fidelity
• Paid Time Off
• 10 company paid holidays
• Company paid short term, long term, and AD&D insurance
• Up to 8 weeks paid parental leave after one year of service
• Supplemental insurance plans (Identity theft, cyber protection, additional life, etc.)
• Tuition reimbursement