Remote Field Service Engineer - Motion Controls

Overview

An experienced remote Field Service Engineer is needed to support customers in the southeast region, providing technical assistance and service for motion control and automation systems.

In Short

• Provide customer and technical support for installed systems.
• Respond to service requests, maintenance calls, and emergencies.
• Diagnose and troubleshoot complex systems.
• Perform repairs and replacements as necessary.
• Travel up to 70% for onsite support.
• Complete service reports for accurate invoicing.
• Ensure compliance with regulations and safety policies.
• Maintain knowledge of company products and services.
• Promote Lenze services to customers.
• Collaborate with team members to improve operations.

Requirements

• Bachelor’s degree in electrical/electronic engineering preferred.
• 5 years of field and remote service experience.
• Valid Driver’s License required.
• Advanced skills in motion control and automation systems.
• Ability to read electrical schematics.
• Familiarity with IEC 61131 programming languages.
• Strong mechanical and electrical aptitude.
• Exceptional customer focus and ability to work under pressure.
• Strong communication and organizational skills.
• Proficiency in MS Office applications.

Benefits

• Medical and Dental Insurance options.
• FSA and HSA options.
• Vision Insurance.
• 401(k) with company match.
• Paid Time Off and holidays.
• Company paid insurance plans.
• Tuition reimbursement.
• Remote position.