Key Account Manager - Remote

Overview

We are a young, rapidly growing IT consulting company. We believe in smart technologies that elevate our clients' businesses to the next level. For our clients, we are problem solvers in the areas of customer service, CRM, and BI. We achieve this with creativity, transparency, and ambition, making us trusted partners for clients ranging from startups to corporations.

In Short

• Act as the central contact for existing clients.
• Responsible for strategic development of existing accounts.
• Ensure long-term and successful customer satisfaction.
• Combine sales talent with strategic foresight and excellent communication.
• Develop existing clients and offer tailored consulting.
• Act as a strategic partner within the partner ecosystem.
• Recognize market opportunities and implement them.
• Build and maintain sustainable customer relationships.
• Conduct negotiations confidently and with clear goals.
• Work closely with consulting, sales, and product teams.

Requirements

• Experience in B2B sales or key account management.
• Experience in software licensing sales, ideally in custom software sales.
• Deep technical understanding of CRM systems (e.g., Zendesk, Freshdesk, HubSpot).
• Expertise in SaaS solutions and their implementation processes.
• Fluent in German and English, both written and spoken.
• Strong sales attitude and love for closing deals.
• Proactive and solution-oriented working style.
• Team player mentality with coordination skills.

Benefits

• 100% remote work environment.
• Flexible working hours.
• Trust-based working culture.
• Support for necessary equipment for remote work.
• Opportunities for training and development.
• Regular feedback and transparent communication.
• Long-term collaboration without fixed-term contracts.
• Inclusive and diverse team culture.
• Structured onboarding process with a buddy system.
• Casual dress code.