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Operations Manager - Remote

Posted 2 days ago
Project Management
Full Time
Worldwide

Overview

We are looking for a tech-savvy Operations Manager with a background in backend development who’s ready to step into a strategic, operations-focused role. You’ll be responsible for optimizing and automating internal processes—especially around invoicing, reporting, and systems integration.

In Short

  • 3+ years of experience in backend development or process automation.
  • Proficient in Python and SQL.
  • Experience with APIs and databases.
  • Data-driven mindset with attention to detail.
  • Passionate about optimizing processes.
  • Self-starter with a can-do attitude.
  • Ability to work independently and be results-driven.
  • Experience with HubSpot and Jira is a plus.
  • Familiarity with invoicing systems or finance operations is beneficial.
  • Previous experience in startups or high-growth environments is an advantage.

Requirements

  • Optimize and automate internal processes.
  • Execute and improve invoicing automation processes.
  • Build integrations using APIs and databases.
  • Ensure data accuracy across platforms.
  • Collaborate with cross-functional teams.
  • Monitor operational performance metrics.
  • Take ownership of operational efficiency projects.

Benefits

  • Key role in shaping the company’s operations.
  • Work in a remote-first environment with autonomy.
  • Make a real impact by building scalable systems.
  • Collaborate with a supportive team.
  • Focus on people and culture.
  • Flexible working hours and no micro-management.
  • Trust-based work environment.
  • Further training and qualifications supported.
  • Long-term cooperation without fixed-term contracts.
  • Onboarding support from day one.
Leafworks logo

Leafworks

Leafworks GmbH is an innovative start-up focused on developing automation solutions that enhance customer service experiences, particularly within Zendesk. With a portfolio of over 300 projects, the company specializes in optimizing cloud software processes and minimizing manual tasks. Leafworks values a diverse and inclusive work environment, prioritizing people over skills, and offers a flexible, remote work culture that fosters trust and independence. The team is dedicated to tackling complex challenges and making a significant impact in the realm of customer service.

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