The Flex Benefits Plan Build Specialist will oversee the planning and execution of the flexible benefits plan configuration and maintenance. This includes liaising with clients, coordinating internally, system configuration, developing solutions, data analysis and reporting.

In Short

Liaise with sales team to understand sold products; configure and implement plans within benefits administration system
Coordinate with various internal departments and external functions to support timely and thorough implementation and ongoing client retention
Gather and analyze data, identify opportunities for process improvement, and recommend solutions for optimal service delivery
Manage and configure the benefits system including training users and handling client onboarding
Ensure high client satisfaction by managing client issues and communicating resolutions
Administer banking arrangements for client funding and ensure accurate posting of transactions
Ensure compliance with state and federal regulations
Research plan provisions and ensure plan language conforms to group intent
Assist in developing test plans and coordinating system test cases
Provide timely documentation to users for system and plan changes

Requirements

Bachelor’s degree or equivalent experience
3+ years of reimbursement account benefits configuration and administration experience
Knowledge of benefits administration and related legislation
Advanced knowledge of database applications such as Excel and Access
Solid working knowledge of standard computer applications
Ability to communicate clearly and professionally
Work effectively as part of a team to achieve established outcomes
Pay close attention to detail
Identify and resolve problems in a timely manner
Demonstrate accuracy and thoroughness in work

Benefits

Competitive salary
Opportunities for professional development
Comprehensive benefits package
Collaborative work environment
Flexible work arrangements

Leading Edge

Leading Edge is a dynamic organization focused on delivering exceptional project management services, particularly in the healthcare and third-party administration sectors. The company emphasizes the importance of understanding user demands and effectively managing resources to ensure projects are completed on time and within budget. With a commitment to fostering strong client relationships and a collaborative work environment, Leading Edge seeks to inspire its team members to achieve service excellence and operational efficiency.

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