Strategic Solutions Engineer - Remote

Overview

As a Strategic Solutions Engineer at LaunchDarkly, you are the trusted advisor to clients, tackling their key challenges with our products. You excel in active listening, prioritize customer success, and demonstrate profound technical expertise with a customer-centric focus.

In Short

• Inspire prospects with our software through excellent demos and talks.
• Identify LaunchDarkly prospects’ largest problems and design solutions to solve them.
• Lead exceptional evaluations of the LaunchDarkly platform.
• Partner with customers to make the LaunchDarkly adoption path clear.
• Form effective partnerships rooted in your grasp of selling frameworks.
• Become an authority and bring valuable insight about LaunchDarkly to each conversation.
• Be the voice of the customer to our Product and Engineering teams.
• 25-50% travel may be required to spend time in person with customers and colleagues.

Requirements

• 3+ Years experience with the development processes and needs of large enterprise and strategic customers.
• Led technical trials that resulted in significant deals for your company.
• Experienced in demoing technical solutions to VP & C-Level audiences.
• Proven success in cultivating customer champions.
• Proficient in sales frameworks (MEDDPICC or similar).
• Have led land and expand initiatives with your customers.
• 25% travel required.

Benefits

• Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.