Senior Program Analyst - Remote

Overview

This position is contingent upon contract award and funding availability. Lantana Consulting Group provides services and software for standards-based health-information exchange. We have established ourselves as a trusted leader in the industry with two decades of expertise in developing and deploying technical specifications and interoperability solutions. As a rapidly growing distributed, employee-owned company, we hire exceptional talent nationwide and offer flexible remote work arrangements. We take pride in our mission to improve public health and quality of care and to advance research.

In Short

• Manage a plan to implement project work; administer the project in accordance with its stated goals and objectives in the Statement of Work, Schedule of Deliverables, and other materials.
• Create project deliverables such as correspondence, reports, manuals, publications, and educational content for industry engagement.
• Communicate directly and lead project meetings with clients, management, and staff across teams.
• Respond to escalated inquiries; work with clients and customers to find solutions to issues.
• Research industry trends and incorporate them into projects when applicable.
• Identify opportunities for process improvement and provide solutions.
• Articulate risks and manage them by providing potential mitigations and recommendations to team members and leadership.
• Log issues and coordinate with team members to resolve them within defined timelines.
• Develop a trusted-advisor relationship with internal and external team members.
• Identify potential for future work such as expansion of project scope or additional business opportunities.

Requirements

• Bachelor's degree or equivalent work experience in health informatics, computer science, engineering, information technology, or related field.
• Twelve (12) years or more of experience in a project setting.
• Knowledge of the Quality-of-Care programs, specifically CMS Merit-based Incentive Payment System (MIPS).
• Knowledge of User-Acceptance or Quality-Assurance testing.
• Experience with customer service and coordinating inbox response.
• Proficiency with Microsoft Office/Microsoft 365.
• Strong written and verbal communication skills.

Benefits

• We are a remote organization, but we prioritize in-person collaboration during key events such as our annual company meeting.
• We are an equal-opportunity employer. All qualified applicants for current openings will be considered for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information, political affiliation, military service, or other non-merit based factors.
• For this position, the candidate must reside in the United States.