Director, AI Process Experience - Remote

Overview

The Director of AI Process Experience at Kyndryl will lead the design and communication of AI-driven business transformations, focusing on user experience and executive storytelling.

In Short

• Lead UX design for AI-driven business processes.
• Craft executive-facing content for clarity and engagement.
• Develop visual communication materials like infographics and presentation decks.
• Collaborate with senior leaders and data product teams.
• Facilitate workshops using design thinking and Lean methodologies.
• Utilize a portfolio demonstrating excellence in user-centered design.
• Translate complex ideas into simple visuals and narratives.
• Thrive in a fast-paced, cross-functional environment.
• Promote a growth mindset and customer-focused approach.
• Contribute to a diverse and inclusive workplace culture.

Requirements

• Bachelor's degree required.
• 10+ years of experience in UX design or visual storytelling.
• Strong proficiency in design tools (e.g., Figma, Adobe Creative Suite).
• Experience with business process models and AI concepts.
• Excellent communication skills and attention to detail.
• Demonstrated experience in facilitating workshops.
• Ability to work with ambiguity and change.
• Portfolio showcasing user-centered design excellence required.
• Strong understanding of executive communication needs.
• Ability to create engaging strategic narratives.

Benefits

• Comprehensive medical and dental coverage.
• Disability and retirement benefits.
• Paid leave and paid time off.
• Opportunity for performance-based annual bonus.
• Access to industry-leading learning programs and certifications.
• Support for volunteering and community engagement.
• Inclusive workplace culture promoting diversity.
• Career growth opportunities and personal development.
• Flexible work arrangements available.
• Employee referral program.